We at Ambiance Bathrooms (“we”, “our”, “us”) value your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect your information. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal data from users in the following ways:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
- Order Details: Information related to your orders, such as products purchased, shipping information, and order history.
- Usage Data: IP address, browser type, and operating system when you visit our website.
- Cookies: Information collected through cookies and similar tracking technologies to personalize your experience on our website.
How We Use Your Information
The personal data we collect is used for the following purposes:
- Order Fulfillment: To process and deliver your orders, including sending notifications about order status and shipment.
- Customer Support: To respond to your inquiries and provide customer support.
- Marketing: To send promotional emails and offers that may interest you, but only if you have opted in.
- Website Improvement: To analyze website traffic and improve the user experience.
- Legal Compliance: To comply with legal obligations and prevent fraudulent activity.
Sharing Your Information
We may share your personal data with third-party vendors and service providers that help us operate our online store, including:
- Payment Processors: To securely process your payments.
- Shipping Companies: To fulfill and deliver your orders.
- Analytics Providers: To help us understand how users interact with our site and improve its performance.
- Marketing Partners: If you have opted into receiving promotional materials, we may share information with advertising partners.
We do not sell or rent your personal data to third parties.
Third-Party Advertising
Our website may display advertisements from third-party networks, which may use cookies or similar technologies to collect information about your online activities. This information is used to show ads tailored to your interests. Please review the privacy policies of these third parties for more details.
Data Retention
We retain personal information for as long as necessary to provide services, fulfill orders, and comply with legal obligations. If you request to delete or erase your data, we will take steps to comply unless we are legally required to retain the information.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption and secure payment gateways. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal information we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal data, subject to certain conditions.
Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at info@ambiancebathroom.co.uk.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child under 13, we will delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: admin@ambiancebathroom.co.uk